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Language, Literature and Communication Journal

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HomeLLCJ Vol. 13, No. 3 EMOTIONAL INTELLIGENCE AS A DRIVER OF ENHANCED EM…
📄 Research Article LLCJ Vol. 13, No. 3 (2025)

EMOTIONAL INTELLIGENCE AS A DRIVER OF ENHANCED EMPLOYEE PERFORMANCE IN GUARANTEE TRUST BANK, UYO

Chukwuemeka Daniel Obot & Blessing Ifeoma Etim
Department of Business Management, University of Uyo, Uyo, Nigeria
Language, Literature and Communication Journal, Vol. 13, No. 3 (2025), pp. 1-13 | DOI: https://doi.org/10.5281/zenodo.20049281
Open Access Peer Reviewed Research Article

Abstract

The study was conducted to assess the relationship between social skill which is an aspect of Emotional Intelligence and the performance of employees in Guarantee Trust Bank, Uyo, Akwa Ibom State. Survey research design was employed. Population of the study was 92. The entire population was used as the sample size owing to its small nature. Primary and secondary sources of data were employed for the study. Modified Likert scale was used as the instrument for collecting data and they were administered to the respondents in their respective offices. Pearson product moment correlation statistical too, was used in testing the studied hypothesis. Findings revealed an R-value of 0.68 which is greater than the critical R-value of 0.217. It was therefore concluded that social skill significantly relates to employees’ performance in Guarantee Trust Bank, Uyo, Nigeria. As recommendation, management of Guarantee Trust Bank should organise get-together, parties, picnics and other social events to enable their employees acquire social skill.
Keywords: ["Emotional Intelligence","Social skills","Employees\u2019 Performance"]
📑 How to Cite This Article
APA 7th Edition:
Chukwuemeka Daniel Obot, Blessing Ifeoma Etim (2025). EMOTIONAL INTELLIGENCE AS A DRIVER OF ENHANCED EMPLOYEE PERFORMANCE IN GUARANTEE TRUST BANK, UYO. Language, Literature and Communication Journal, 13(3), 1-13. https://doi.org/https://doi.org/10.5281/zenodo.20049281
Vancouver Style:
Chukwuemeka Daniel Obot, Blessing Ifeoma Etim. EMOTIONAL INTELLIGENCE AS A DRIVER OF ENHANCED EMPLOYEE PERFORMANCE IN GUARANTEE TRUST BANK, UYO. Lang. Lit. Commun. J.. 2025;13(3):1-13. DOI: https://doi.org/10.5281/zenodo.20049281
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