Online Marketing And Customer Patronage Of Sports Betting: A Survey Of Youths In Abia State

Obasi C. Daniel

Department of Marketing, Abia State University Uturu

Ndukwe-Tochi, Chosen

Department of Marketing, Abia State University Uturu

Gazie S. Okpara

Department of Marketing, Abia State University Uturu

Keywords: Sports Betting, E-Funding, Internet Connection, Bonuses, Customer Support


Abstract

The study looked at how online marketing affects young people in Abia State who gambled on sports. The study specifically looks at how online promotional activities on sports betting affect youths patronage behaviour to it. The survey used a cross-sectional descriptive design for the investigation. Among the youth in Abia State, 120 residents were chosen as the sample size. The technique used was basic random sampling. Only the questionnaire was utilized to collect information from the respondents. The study's findings were presented, examined over, and discussed using descriptive statistics (frequency tables and percentages) and inferential statistics (linear regression) for assessing and testing the hypotheses, respectively. Based on the hypotheses’ tests and interpretation, results revealed that there is significant relationship between bonuses and customer support for sports betting (p=0.000; p<0.05)., However, there is a significant relationship between e-funding and support for sports betting (p=0.000; p<0.05), and there is significant relationship between internet connection and support for sports betting (p=0.000; p<0.05). Since unemployment and low income were shown to be factors that led to teenagers' propensity for online sports betting in this study, the government ought to create more work opportunities for them and enhance their quality of life.


References

Abbott, M.W., Romild, U., & Volberg, R.A. (2013). Gambling and Problem Gambling in Sweden: Changes Between 1998 and 2009. Journal of Gambling Studies, 1-15.

Alaimo, C., & Kallinikos, J. (2018). Living with Monsters? Social implications of algorithmic phenomena, hybrid agency, and the performativity of technology. IFIP advances in information and communication technology. Cham: Springer International Publishing, 543, 110-123.

American Gaming Association. (2021). Sports Betting Overview. Retrieved from https://www.americangaming.org/sports-betting-overview/

As’ad, H.A.I.R. & Al Hadid, A.Y. (2014). The impact of social media marketing on brand equity: An empirical study on mobile service providers in Jordan. Review of Integrative Business and Economics Research, 3, 315.

Awah, C.K. (2015). Store layout and customer patronage of supermarkets in Port Harcourt. University of Port Harcourt, Nigeria.

Bautista, P. (2018). Schedules of reinforcement in psychology: Continuous and Partial.

Can, E., & Nichols, M.W. (2022). Income elasticity of gross sports betting revenues in Nevada: Short-Run and Long-Run Estimates. Journal of Sports Economics, 23(2), 175-199.

Chikotora, P. (2016). Motives for gambling in sports betting among Gweru residents. A dissertation submitted to the Faculty of Social Sciences in partial fulfilment of the requirements for the BSC honours degree in Psychology Gweru, Zimbabwe, Midlands State University.

Chin, T.J. (2020). Location choice of new business establishments: understanding the local context and neighborhood conditions in the United States. Sustainability, 12, 501.

Chinda, C., & Ozuru, H.N. (2023). Sport’s betting techniques and youth patronage, a case study of betting companies in Rivers State. International Journal of Research Publication and Reviews, 4(5), 3632-3640,

Chinwe, U.E., & Kenneth, E.O. (2021). An assessment of patterns, risks and effects of online sports betting among youths in South-East Nigeria. International Journal of Innovative Science and Research Technology, 6(3), 172-179.

Deshpande, I. (2020). Digital marketing. Retrieved from https://www.toolbox.com/marketing /content-marketing/articles/top-15-digital-marketing-strategies-for-2020/

Fieldman, D. (2016). The psychology of LP. The reward proposition is what drives customers. Retrieved from https://medium.com/@dfcatch/the-psychology-of-loyaltyprogrammes-3a9741c43f41

Gainsbury, S. M., & Derevensky, J.L. (2013). What do we currently know about the impact of new media gambling games upon current and future gambling among young people? Presented at the 15th International Conference on Gambling & Risk Taking, Las Vegas, Nevada.

Hing, N. (2014). Sports betting and advertising (AGRC Discussion Paper No. 4). Melbourne: Australian Gambling Research Centre. Retrieved from https://apo.org.au/sites/default/files/resource-files/2014/11/aponid42441-1112801.pdf.

Hudson, E. (2020). The ultimate guide to marketing strategies & how to improve your digital presence. Hubspot. Retrieved from https://blog.hubspot.com/marketing/digital-strategy-guide#:~:text=What%20is%20digital%20marketing%20strategy,%2C%20earned%2C%20and%20owned%20media

Jeffrey, S., & Shaffer, V. (2017). The motivational properties of tangible bonuses. Sage Publications.

Krishnan, I.A. (2016). A review of B. F. Skinner’s Reinforcement Theory of Motivation. Journal of Research in Education Methodology, 5(3), 680-688.

Nyakweba, N., Wesonga, J.N., & Bosire, B.E. (2015). An analysis of factors influencing consumer patronage of bars: A survey of bars in Kisii Town’s central business district, Kenya. Journal of Marketing and Consumer Research, 11, 190-202.

Oba, D. (2019). Is positive reinforcement the secret to customer behaviour? Retrieved from https://blog.smile.io/is-positive-reinforcement-the-secret-to-customer-behaviour

Obiyemi, O.O., Ajeigbe, Y., Ibraheem, T.O., & Mohammed, M.S. (2012). Sporting Activities and the Health Status of Students of Colleges of Education in Kwara State.International Journal ofWest African Universities Games, 1 (1) 15-18.

Olayinka A., & Fageyinbo T, K. (2015). Football Betting in Nigeria. The central European Journal of social sciences and humanities Miscellanea Anthropologica et. Sociological 16 (4), 46-63.

Onobrakpeya, A.S., & Mac-Attama, A.C. (2017). Improving customer satisfaction through digital marketing in the Nigerian deposit money banks. Open Access International Journal of Science and Engineering, 2(7), 15-25.

Roosevelt C.M. (2012). Social media analytics: Data mining applied to insurance twitter posts. Casualty Actuarial Society E-Forum, 2, 1-36.

Samuel, A.O., & Kelly, O.O. (2017). The changing patterns of gambling in Benue State: The Case of Emerging Role of ICT (Information and Communications Technology) in Contemporary Makurdi Metropolis. American Association for Science and Technology Communication. 5 (2) 2375-3803.

Tade, O. (2014). He is a Father Christmas when Man-U wins’: EUFA league and the dynamics of spousal relations in Nigeria. Soccer and Society, UEFA’s Guiding Principles – Sporting Integrity and Betting, 2009, Retrieved from http://www.uefa.org/ about-UEFA/administration/news/newsid=2088774.html.

Zion Market Research. (2021). Global online sports betting market by platform (desktop and mobile), by game type (football, baseball, basketball, hockey, cricket, tennis, golf, boxing, and others), and by region: industry analysis, size, share, growth, trends, and forecast 2020-2026. Retrieved from https://www.zionmarketresearch.com/report/online-sports-betting-market