Innovative Journal of Research in Marketing and Customer Success (IJRMCS) is a leading peer-reviewed, open-access journal dedicated to advancing the field of marketing and customer success. The journal aims to foster the exchange of ideas, research, and practices among scholars, practitioners, and industry professionals, emphasizing innovative approaches and practical applications in marketing strategies and customer success management.
IJRMCS strives to contribute to the development of knowledge and practice in marketing and customer success by publishing high-quality research that: Explores innovative marketing strategies and their impact on customer engagement and loyalty, Investigates the role of technology and digital transformation in shaping marketing practices, Analyzes the determinants of customer success and the best practices for achieving it, Provides insights into consumer behavior and its implications for marketing tactics. The editorial board of IJRMCS consists of distinguished scholars and industry leaders with extensive expertise in marketing and customer success. The board is committed to maintaining the journal's high standards of scholarly excellence and scientific rigor
Vol. 4 No. 2 (2024): Vol.4, No.2; February-2024
Published: 2024-02-26
The Role Of Marketing Research In Achieving Sustainable Practices: A Case Study Of Smes In Nigeria
Associate Professor Udegbe Scholastica Ebarefimia, PhD., , Olufemi Aina AJOSE. PhD. , Tijani Usman Moyosore
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