Effect Of Technological Environment On The Service Delivery Of Anambra State Housing Development Corporation, Awka South-East Nigeria 2012-2021
Chinyeaka Justine Igbokwe-Ibeto
Nnamdi Azikiwe University, Awka
Kehinde O Osakede
West African Seasoning Company Ltd Apapa Lagos
Keywords: Automation, Public, Enterprises, Invention, Innovation
Abstract
Organizations the world over, be it private or public are largely environment-dependent and environment-serving because they do not exist in a vacuum. They depend on their environment for plethora of issues ranging from input resources such as information, ideas, raw materials, finance and labour as well as the consumption of finished goods or services by the environment. Within the framework of systems theory, this study examined the effect of technological environment on service delivery in Anambra State Housing Development Corporation, Awka, South-East Nigeria. This study was guided by two research questions and hypotheses. The study adopted the survey research design. The study relied on primary and secondary data. The data collected were presented in frequency tables and simple percentage. Multiple Regression Analysis statistical tools were used with the aid of Statistical Package for the Social Sciences (SPSS) in testing the research hypotheses. Findings of the study show that technological innovations have significant effect on the profit margin of Anambra State Housing Development Corporation. Also, the automation of services has significant effect on the sales growth of Anambra State Housing Development Corporation. Given the pivotal role that technology plays in the 21st century, Anambra State Housing Development Corporation should strive to be proactive in adapting and implementing innovations and advancement in technology. Government at all levels should address the crisis of epileptic electricity power supply in the country because automation of services cannot succeed without steady power supply.